MEDLINK

MEDLINK

Designed a patient-centered national health record system that reduces medical record fragmentation, enables emergency access to critical data, and introduces an AI health coach to improve early care decisions and doctor efficiency. (Nigeria as case study)

The Challenge

The Challenge

Healthcare data in Nigeria is highly fragmented:

  • Patient records are scattered across hospitals, clinics, and paper files.

  • Doctors lack access to past medical history → poor clinical decisions.

  • Patients can’t recall medications, diagnoses, or past symptoms accurately.

  • Government and health policymakers lack reliable data to monitor disease patterns and allocate resources.

  • Emergency cases (accidents, unconscious patients) often fail due to missing records and rigid access rules.

Users & Stakeholders

Users & Stakeholders

  • Patients (adults, children via guardians, elderly)

  • Doctors & Medical Practitioners

  • Hospitals & Labs

  • Local & State Health Administrators

  • Federal Health Policy Makers

Users & Stakeholders

Users & Stakeholders

  • Patients (adults, children via guardians, elderly)

  • Doctors & Medical Practitioners

  • Hospitals & Labs

  • Local & State Health Administrators

  • Federal Health Policy Makers

Solution Overview

Solution Overview

A national, privacy-first digital health record system combined with an AI personal health assistant for patients and an AI clinical insight layer for doctors.

Key pillars:

  • Unified patient health record (lifetime profile)

  • Emergency override access with audit trail

  • AI-powered analysis (not diagnosis)

  • Patient AI coach for daily health logging and guidance

  • Aggregated, anonymized data for public health insights

Core Features

Core Features

1.Patient Health Record

Personal profile (demographics, blood group, allergies)

Medical history (diagnoses, visits, procedures)

Lab & radiology results

Prescriptions & medication history

2. AI Health Coach (Patient Side)

Conversational AI for daily health check-ins

Symptom logging in plain language

Friendly, non-fear-based insights

Personalized lifestyle and medication reminders

Escalation to doctor booking when needed


Example flow: “I’m not feeling well” → AI asks clarifying questions → offers self-care tips or books consultation → logs interaction automatically.

Doctor Experience (Clinical UX)

Designed to be faster than paper + pen:

Patient overview at a glance

One-tap diagnosis notes

Quick lab & drug prescriptions

AI insights sidebar:

Alerts (non-alarmist)

Trends (vitals, labs)

Correlations (symptoms ↔ labs ↔ drugs)

Action suggestions (order test, review meds)

Emergency Access Design

Problem: Unconscious patient with no prior hospital record.


Solution:

National patient identifier (QR / biometric / phone number)

Emergency-only access mode for doctors

Shows only critical info (allergies, blood type, conditions)

Full access requires patient consent later

Every emergency access is logged and auditable

Public Health & Policy Layer

Fully anonymized, aggregated data

Disease trend monitoring

Environmental context analysis (location, outbreaks)

Evidence-based policy and resource allocation

AI Design Philosophy

AI Design Philosophy

No fear-based predictions

No “You will get diabetes” language

Insights framed as supportive coaching

Users control depth of information

AI explains why a suggestion is made

Clear boundary: AI assists, doctors decide

THE IMPACT (MVP Metrics)

THE IMPACT (MVP Metrics)

Faster, safer emergency treatment

Better-informed clinical decisions

Improved patient engagement and adherence

Reduced record duplication

Data-driven public health policies

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